Troubleshooting Guide

Having issues with Revolt? Find solutions to common problems below.

Extension Issues

Extension Not Loading

Symptoms:

• Extension icon is grayed out
• Sidebar doesn't appear when clicking the icon

Solutions:

1. Reload the extension

   • Go to chrome://extensions or edge://extensions
   • Find Revolt and click the refresh icon

2. Check if extension is enabled

   • Make sure the toggle is ON for the Revolt extension

3. Reinstall the extension

   • Remove the extension completely
   • Download a fresh copy from revolt.ly/download
   • Reinstall following the Installation Guide

Sidebar Not Appearing

Solutions:

1. Refresh the page - Press F5 or Ctrl+R

2. Check the URL - Revolt only activates on Edgenuity domains:

   • *.edgenuity.com
   • *.edge-nuity.com
   • *.learn.edgenuity.com

3. Disable conflicting extensions - Other automation extensions may conflict with Revolt

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License Issues

Invalid License Key

Symptoms:

• "Invalid key" error when activating
• Features remain locked

Solutions:

1. Check for typos - Copy-paste your key directly from your purchase email

2. Verify key status - Visit revolt.ly/key to check your license

3. Check expiration - Your key may have expired

4. Contact support - If issues persist, reach out on Discord

License Not Syncing

Solutions:

1. Log out and back in - Settings → Log Out, then log back in

2. Clear extension data

   • Right-click the extension icon
   • Click "Manage extension"
   • Clear site data

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Feature Issues

Auto Quiz Not Working

Symptoms:

• Quiz answers not appearing
• "No answers found" message

Solutions:

1. Wait for the quiz to fully load - Some quizzes take time to initialize

2. Check your internet connection - Answer lookup requires an active connection

3. Try Default Mode first - Instant Exam mode may not work on all quiz types

4. Report missing answers - If answers aren't found, they may not be in our database yet

Auto Advance Not Progressing

Solutions:

1. Check activity type - Some activities require manual completion

2. Verify settings

   • Open Settings in the sidebar
   • Check that Auto Advance is set to your preferred mode

3. Check for blocking elements - Pop-ups or modals may block advancement

Auto Assignment Stuck

Solutions:

1. Refresh the page - Sometimes the frame state gets corrupted

2. Complete one question manually - This can "unstick" the automation

3. Check for interactive elements - Drag-drop or drawing activities aren't supported

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Performance Issues

Extension Running Slowly

Solutions:

1. Close unnecessary tabs - Each Edgenuity tab runs Revolt

2. Disable unused features - Turn off features you're not using

3. Update your browser - Ensure you're on the latest version

4. Check system resources - Close other heavy applications

High CPU Usage

Solutions:

1. Disable video-related features - Video dimmer and mute can be CPU-intensive

2. Reduce active features - Only enable what you need

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Connection Issues

"Unable to Connect to Server"

Solutions:

1. Check your internet - Ensure you have an active connection

2. Check API status - Our servers may be undergoing maintenance

3. Disable VPN - Some VPNs block our API endpoints

4. Check firewall - Ensure api.revolt.ly is not blocked

Answers Taking Too Long

Solutions:

1. Check your connection speed - Slow internet affects lookup time

2. Try again later - Server load varies throughout the day

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Still Need Help?

If you couldn't find a solution:

When reporting issues, please include:

• Your browser and version
• The specific Edgenuity URL/activity type
• Screenshots of any error messages
• Steps to reproduce the issue